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Viola Williams    -    Client Services Specialist

viola
Viola Williams is STRIVE DC's Client Services Specialist. Viola administers the program's follow-up services to graduates and current participants. Finding free training courses, transportation, housing, transitional housing, and other instructional classes all falls within her expertise. Calling graduates of less than two years on a regular basis and checking employment status forms the core of her daily responsibilities. A graduate of STRIVE DC and former substance abuser, Viola used the resources available from STRIVE DC in 2000 to complete her high school education, complete multiple computer training courses, and join the workforce.
Formerly STRIVE DC's Office Manager and now its Client Services Specialist, she continues to work away at her college-level degree on the Honor Roll at Trinity College.
                 As part of STRIVE DC's two-year follow-up service, Viola assesses employment statuses of graduates. She asks the employed to begin mailing in pay-stubs as verification and asks the unemployed to come back in and continue the job-search. For certain clients, especially those with addictions or those prone to substance abuse, Viola must locate services beyond the scope of STRIVE DC. When participants arrive for the three-week program she coordinates dress-code clothing, transportation, and child care for certain needs. Her talents lead her to assist in computer training throughout each session.